Contact Us

Use the form on the right to contact us.

 


Phoenix, Z

602-903-0995

Jeweler 

Shipping and returns

Shipping Information

All orders are shipped with USPS

Eco friendly bubble mailer cost $3.00 this includes insurance, tracking and safe packaging.

Once package is in transit it will be delivered within 2-3 days.

Now shipping to Canada!

Small flat rate shipping boxes cost $21.95 this includes insurance, tracking and safe packaging.

Once package is in transit it will be delivered within 8-10 days.

Higher value pieces will require an insurance upcharge

Information on care, storage and cleaning your jewelry please click photo

Information on care, storage and cleaning your jewelry please click photo

When ordering a piece that is made to order give 5 to 10 business days prior to shipping.

When ordering a custom piece I will give you a estimated shipping date via Email or phone call.

Custom and one of a kind orders are final

Standard Delivery

Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via standard delivery will typically ship within 2-4 days of receiving credit card authorization.

2nd Day Delivery

Please contact me if order needs to be shipped ASAP

Orders placed with 2nd Day Shipping Monday through Friday (excluding holidays) before 12:00 PM MST ship that same day, pending credit card authorization and verification. Orders placed with 2nd Day Shipping Monday through Friday after 12 PM MST, or on weekends and holidays, will ship on the following business day, pending credit card authorization and verification.

Next Business Day Delivery

Please contact me if order needs to be shipped ASAP

Orders placed with Next Business Day Shipping Monday through Friday (excluding holidays) before 12:00PM MST ship that same business day, pending credit card authorization and verification.

Orders placed with Next Business Day Shipping Monday through Friday after 12:00 PM Noon MST, or on weekends and holidays, will ship on the following business day, pending credit card authorization and verification.

Once I ship your package I will send you an email with the status of your order along with a tracking number so you may track your package on-line with the carrier.

 

 

 

 

Easy Returns

If you are not satisfied with your purchase, you can return your jewelry item in its original, unused condition (including all original packaging and tags) within 30 days for a full refund. Note: This excludes custom made pieces.

Refunds

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Any further questions email me at byamberreed@gmail.com

I appreciate your business.

Thank you.