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Phoenix, Z

602-903-0995

Jeweler 

Custom Agreement

 
 

BY AMBER REED

Custom Jewelry Commission Agreement

This agreement is entered into between By Amber Reed (“Jeweler”) and the commissioning client (“Client”).

By submitting a deposit, the Client agrees to the following terms:

1. Nature of Custom Work

All custom jewelry by By Amber Reed is heirloom-quality, thoughtfully handcrafted for longevity, wearability, and lasting meaning.
Each custom piece is designed collaboratively and made by hand in the Jeweler’s studio.

Custom work is not fast fashion. The Jeweler accepts a limited number of commissions at a time to maintain quality and integrity.

2. Custom Pricing Tiers

Custom Tier I — Heirloom Custom

For one-of-a-kind, statement, legacy pieces.

  • Rate: $120 per hour

  • Includes:

    • Original design & concept development

    • Hand fabrication from raw materials

    • Advanced stone setting & structural work

    • One-of-a-kind heirloom craftsmanship

  • Materials: Priced separately (sterling silver, gold, copper, stones, specialty components)

  • Deposit: 50% deposit required to begin
    Deposit is non-refundable once work has started

  • Best for: Statement rings, cuffs, ceremonial pieces, deeply personal designs

Custom Tier II — Signature Custom

For simpler, more accessible custom work.

  • Rate: $75 per hour

  • Includes:

    • Simplified custom designs

    • Limited revisions

    • Based on existing styles or collections

    • Handcrafted with the same care & quality

  • Materials: Priced separately

  • Deposit: 50% deposit required to begin (Orders over $200)

  • Best for: Cuffs, bracelets, minimal rings, stone swaps, meaningful gifts

3. Deposits & Payment

  • A 100% Payment is required on all custom work 50% Deposit $200+ or more

  • Deposits secure the client’s place in the Jeweler’s schedule.

  • Once work has started, deposits are non-refundable.

  • Final balance is due prior to delivery or shipment.
    [Final payment timing may be specified per project.]

4. Materials & Stone Integrity

Natural stones and handcrafted materials vary in structure and durability.
Design decisions may be limited by stone integrity, wearability, and long-term durability.

The Jeweler will not compromise craftsmanship standards or stone safety to meet aesthetic requests that could risk damage or failure.

5. Revisions

  • Revisions are limited, as noted under the selected custom tier.

  • Additional revisions beyond the agreed scope may incur additional charges.

  • Major design changes after work has begun may affect pricing and timeline.

6. Timeline

  • Custom timelines vary based on scope and materials.

  • Typical completion time is approximately 2–6 weeks.

  • Timelines are estimates, not guarantees.

7. Communication & Meetings

  • Design alignment and communication occur throughout the process.

  • Project coordination is handled via photos, written communication, phone, or video call.

  • In-person meetings are not required for custom work.
    [Meeting format may be clarified per project.]

8. Cancellation

  • If the Client chooses to cancel after work has begun, the deposit remains non-refundable.

  • Any completed labor or materials beyond the deposit may be invoiced accordingly.

  • The Jeweler reserves the right to pause or end a project if alignment on process or scope cannot be reached.

9. Delivery

  • Delivery method (pickup or shipping) will be determined per project.

  • Shipping costs and insurance, if applicable, are the responsibility of the Client.
    [Details to be specified per order.]

10. Craft & Authorship

All designs and finished pieces remain the creative work of By Amber Reed.
The Jeweler may photograph completed work for portfolio, website, or social media unless otherwise agreed in writing.

11. Acceptance

Payment of the deposit constitutes acceptance of this agreement and its terms.


By Amber Reed
Custom Jewelry • Est. 2014
Family Heirloom–Quality Jewels for You & Your Home